Independent repair shop • Spain

About AutoFix Spain

We’re an independent auto repair team focused on transparency, diagnostics-first work, and safety. Since day one, our promise has been simple: we treat your car like our own—no surprise invoices, no pressure, no vague explanations.

Quick facts

What to expect when you visit us

Warranty-backed

Avg. response

00:00

Today’s slots

0

Next service window

Calculating…

Metrics are estimations used to set expectations. You can request an exact time window via the contact form.

Our Mission

To make professional car care accessible across Spain with fair pricing, certified work, and respectful communication. Every estimate should be understandable, and every repair should be provable.

  • Safety first — brakes, suspension, and steering are always verified after service.
  • Crystal-clear estimates — parts vs labor are separated with a written scope.
  • Warranty-backed repairs — we stand behind our work and communicate next steps.

Advantages

Built for modern vehicles: we combine diagnostic discipline, clean workshop habits, and customer-friendly reporting.

Diagnostics-first

We validate the root cause before recommending parts.

Photo notes

Optional photo documentation so you can see what we see.

OEM-grade parts

We use trusted brands and match specifications.

Clear handover

You get a checklist and maintenance suggestions—no pressure.

Before you leave: 60-second safety review

Countdown

01:00

Press “Start” to run a quick checklist timer.

Our Journey

Interactive timeline accordion: explore the milestones that shaped our workshop culture.

2015

Opening day

Madrid • two-bay workshop

+

We started with a small workshop, a strict “no guesswork” policy, and a simple reporting sheet customers could actually read. The early focus was brakes, suspensions, and routine maintenance—done carefully and documented.

What changed?

We introduced a written checklist for every vehicle, even for minor jobs.

2018

Training and certifications

Diagnostics • electrical specialization

+

Our technicians completed ASE-aligned training and deepened electrical diagnostics skills—critical for modern vehicles. We standardized scan reports and introduced “test-before-replace” workflows to reduce unnecessary part swaps.

Scope-first Scan reports Electrical checks
2020

Customer-first reporting

Plain language • photo notes

+

We rebuilt our handover process: clear estimates, optional photo notes, and brief explanations of “why this matters” for each recommended item. The goal: make decisions easier—not pushier.

Transparency score

A playful indicator based on your reading progress.

2022

Multi-city coverage

Mobile service units • partner bays

+

We expanded to serve major Spanish cities using mobile service units and vetted partner bays. Consistency stayed non-negotiable: same checklists, same parts standards, same communication format.

Coverage

Madrid • Barcelona • Valencia • Sevilla

Response model

Scheduled slots + urgent triage

Now

Refined workflows

Faster triage • better documentation

+

Today we focus on predictable quality: torque specs, fluid standards, diagnostic proof, and customer-friendly updates. We keep improving our estimates and timelines—so you can plan your day with confidence.

Next improvement review

Team Values

We value safety, clarity, and empathy—and we practice them in every repair.

Safety

Test drives, torque specs, and post-repair checks are part of the job.

Clarity

No jargon. You get a clear scope, timeline, and options.

Empathy

We listen first, then propose a plan that fits your priorities.

Send a quick message

We reply during business hours.

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How we communicate

We keep updates short, structured, and actionable. If anything changes, you’ll know what changed, why, and what it means for cost/time.

1) Diagnose

Confirm symptoms, scan, test, and isolate the cause.

2) Explain

Share options and consequences in plain language.

3) Approve

We proceed only after confirmation (and documented scope).

4) Verify

Road test and final checks. Then we hand over with notes.

Customer support

Phone and email are for scheduling and updates.

Phone

+34 611 483 902

Working hours (local)

Mon–Fri 09:00–19:00 • Sat 10:00–14:00

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Tell us what’s happening. We’ll reply with a plan and options.

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What happens next?

  • We confirm the symptoms and may ask 1–2 follow-up questions.
  • You receive an estimate range and available time windows.
  • On arrival, we validate the scope before any work begins.

Contact & hours

We answer during business hours (CET/CEST).

Phone

+34 611 483 902

For bookings and updates.

Email

[email protected]

For estimates and documents.

Hours

Mon–Fri

09:00–19:00

Sat

10:00–14:00

Status

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If closed, leave a message and we’ll reply next business day.

Our team

Certified, careful, and customer-friendly.

Sergio P.

Lead technician

Diagnostics, drivability, and quality control.

Lucía R.

Service advisor

Estimates, scheduling, and customer updates.

Héctor V.

Workshop specialist

Brakes, suspension, and preventative maintenance.

Team principle

If we can’t explain it clearly, we’re not ready to recommend it.

Quality standards

How we keep repairs predictable and safe.

Parts policy

OEM-grade or better, with documented reference numbers.

Torque & fluids

Torque specs and fluid standards are followed and verified.

Road test

When safe and applicable, we test before and after repair.

Documentation

Scope, estimate, and verification notes for each job.

Want a printable checklist?

Copy the text below and keep it with your records.

Ethics pledge

What you can expect from our recommendations.

We recommend what we can justify

If we can’t explain why a repair is needed in a way that makes sense, it doesn’t go on the estimate.

We separate “must” from “nice to have”

Safety-critical items are clearly labeled, and optional improvements are presented as choices.

We respect your time

We provide time windows and update you when plans change.

Current workflows

A quick look at how we standardize quality.

Triage

  • • Symptom confirmation + basic safety check
  • • Scan tool readout when applicable
  • • Decide: same-day vs scheduled diagnostics

Execution

  • • Scope confirmation + estimate approval
  • • Parts verification + spec matching
  • • Torque specs + fluid standards

Verification

  • • Visual inspection + leak check
  • • Road test when safe/applicable
  • • Final status notes for customer

Internal promise

We would rather delay a job than deliver an unverified repair.

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