Frequently Asked Questions

We provide an estimate with labor time and parts costs before starting. If we find additional work during inspection, we pause and ask for your approval before proceeding.

Labor is covered for 12 months. Parts follow the manufacturer’s warranty terms. If an issue occurs, we’ll inspect and document it, then resolve according to coverage.

We service most European, Japanese, and American makes. If your model is rare, contact us with the VIN and we’ll confirm parts availability and diagnostics coverage.

Call us at +34 910 123 456 or use the Contact page form. If you have a warning light or unusual noise, include details so we can allocate the right time slot.

Often yes, depending on workload. For check-engine lights, battery/charging checks, and basic mechanical inspections we can frequently fit you in the same day. For complex intermittent faults, we may request an extended appointment.

Card and bank transfer are accepted. For large repairs, we can split payments by milestone (e.g., parts order / completion) when agreed in advance.

Yes. Please inform us as early as possible so we can offer the slot to another customer. If special-order parts have already been purchased, we’ll explain return options and any supplier fees.

Yes. You’ll receive an itemized estimate for approval and a final invoice detailing labor, parts, and applicable taxes.