Privacy Policy
We process personal data to deliver services you request and to keep our website secure and reliable. This policy explains what we collect, how we use it, and your rights under GDPR.
AutoFix Spain follows GDPR principles: lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality. If you have questions about this policy, use the contact details below or open the request form.
Data we collect
- Contact details: name, email, phone
- Vehicle and service information you provide
- Website usage data in aggregate form
- Technical data for security (e.g., timestamps, device/browser metadata) where necessary
How we use data
- Responding to service requests and scheduling
- Sending service-related updates
- Improving our website and services
- Preventing abuse and maintaining security
Legal basis (GDPR)
Contract / pre-contract steps: handling requests, scheduling, and service communications.
Legitimate interests: securing and improving our website, fraud prevention, and operational continuity.
Consent: optional cookies and non-essential preferences, where required.
Your rights
You can access, rectify, erase your data, restrict processing, object to processing, and request portability (where applicable).
To exercise your rights, contact us at [email protected].
Retention & security
Data retention: We keep data only as long as needed to provide services or meet legal obligations. We periodically review stored records and delete or anonymize where appropriate.
Security: We use administrative, technical, and physical safeguards designed to protect data against unauthorized access, alteration, disclosure, or destruction.
Sharing: We may share limited data with service providers strictly for service delivery and website operation, subject to confidentiality and data protection requirements.
International transfers: If any transfer occurs outside the EEA, we apply appropriate safeguards (e.g., SCCs) as required by GDPR.
Cookies & preferences
We use essential storage for core functionality (like cookie consent and theme preference). Optional analytics cookies are only enabled with your consent, when applicable.
Contact
Data Protection note
If you believe your data has been processed unlawfully, you have the right to lodge a complaint with your local supervisory authority.